Why did a strong restaurant SaaS product struggle to scale?

Bringing menu management, onboarding, and customer workflows into a structured system aligned with how restaurants operate day to day.

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Challenge & approach

Inconsistent execution

Teams relied on ad-hoc workflows across onboarding, sales, and menu management. Manual updates and disconnected systems led to errors and delays.

Structure built for scale

Talking Totem introduced clear workflows, streamlined menu processes, and aligned the platform to restaurant realities, making operations consistent and scalable.

What our clients say.

Talking Totem was instrumental in helping us establish the core infrastructure of our administrative and management platform. Highly recommended!

Francesco Matteini

InnReg

Highly efficient, very reliable, and will bring all of their experience and knowledge into the table. Highly recommend.

David Bitton

Easy home

It’s been a pleasure to work with Talking Totem, as always. We were looking to hire new team members and they been a great help in identifying exactly who we needed. They obviously have very good experience in building teams and I would recommend them to any company that is looking to grow!

Olivier Moens

Automobio

Talking Totem has always over delivered and this project was no exception. They have become a true partner offering strategic advice and services that have shaped our business strategy. We will continue taking advantage of the unique insights, strategic and operational advice from Talking Totem.

Onyx A

A’as Inc

Talking Totem has been fantastic to work with!! Ever since they started supporting critical aspects of my business, I have seen a tremendous improvement in my revenue. They are sharp, analytical, know how to turn around results and do it with thorough professionalism, dedication and intelligence. From being a start up struggling to run smoothly to expanding, they’ve managed to take my company in the right direction in leaps and bounds.

Egor Sosin

Innovate media